Terms and Conditions

1. Introduction

Welcome to Grand Motors Toyota PTY LTD’s Toyota Genuine Parts store. By accessing or using our website (https://grandmotorstoyota.parts), you agree to comply with and be bound by these Terms and Conditions. Please review them carefully before making a purchase.

2. Use of the Website

• You must be at least 18 years old to make a purchase.

• The website is intended for personal, non-commercial use.

• Misuse or unauthorized use of the website may result in legal action.

3. Product Information and Availability

• All Toyota Genuine Parts listed are subject to availability.

• We aim to provide accurate product descriptions but do not guarantee their accuracy.

4. Pricing and Payment

• All prices are listed in AUD and include applicable taxes.

• Prices are subject to change without notice.

• Payment must be completed at the time of purchase using authorized methods.

• Financial details, such as credit card numbers, are not collected or stored by us.

5. Shipping and Delivery

• Shipping is limited to Australia only.

• Delivery times are estimates and may vary based on location and availability.

6. Returns and Refunds

• Return requests must be submitted within 14 days of delivery.

• Items must be unused, in original packaging, and accompanied by proof of purchase.

7. Limitation of Liability

• Grand Motors Toyota PTY LTD shall not be liable for indirect or consequential damages arising from the use of our products.

• Our maximum liability is limited to the value of the purchased product.

8. Governing Law

• These Terms and Conditions are governed by the laws of Queensland, Australia.

Privacy Policy

1. Introduction

Grand Motors Toyota PTY LTD is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

2. Data We Collect

We may collect the following data:

• Personal Information: Name, Email Address, Phone Number, Shipping Address

• Order Information: Purchase history and order details

3. Data Not Collected

We do not collect:

• Financial Information: Credit card numbers, bank details

4. How We Use Your Data

We use your personal information for the following purposes:

• To process and fulfill orders

• To provide customer support

• To improve our services and website functionality

5. Data Sharing

We do not share your data with anyone except:

• Service providers for shipping and logistics

• Legal authorities if required by law

6. Comments and Reviews

When comments and reviews are posted on our website, your data, including name and comment, will be visible to other site users.

7. Data Retention

• If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

• For users that register on our website (if any), we also store the personal information they provide in their user profile